Hoping that someone can help me with this - for the past month or so my Dell laptop has had a problem with uncontrollable scrolling up and to the left. This is now getting worse and happens in all programs including Word, Adobe, all internet browsers, etc. Even to type this message is difficult because the cursor periodically jumps back to the top left corner of this text box. I have tried attaching a new external mouse but this does not help.
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The problem occurs even when not using the touchpad. I have scanned my computer with multiple anti-virus programs but no luck. It is getting difficult to use the computer for anything. Even holding the down / right arrows does not help. PLEASE ADVISE!! Depending on model (which I didn't see mentioned).1. Go to START - Control Panel - Printer and Other Hardware - Mouse - (Here you can enable/disable trackpad and pointing stick)2.
Go into the BIOS and on page 4 you should be able to choose between the trackpad and the stick.3. In BIOS make sure PS/2 mouse is selected4.
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Install the latest device drivers for the touchpad. Drivers are available through Windows Update or the laptop manufacturer's website. The driver should create a new icon for the touchpad. Double-click the icon to open the settings for the touchpad. Getting windows ready loop windows 10. Depending on the laptop manufacturer, the touchpad settings will include the option to disable the touchpad.
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The touchpad settings should also appear in the 'Mouse' settings in 'Control Panel.' To get there, click 'Start,' select 'Control Panel,' and then choose 'Mouse.'
The new driver might well correct the drift on its own without having to disable anything.5. Depending of the driver (most Dells use Alps) the touchpad moght be disabled bu plugging in a USB mouse.
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It wasn't the touchpad, as the problem still persisted after disabling. I tried your keyboard tester and my down arrow didn't light up when I tested it, and the up arrow was inconsistent in the testing. I then went to the keytweak, deactivated both(I rarely if ever used them anyway). It SEEMS to be working.
I have had false positives before, as it is a very inconsistent bug, but for the last few hours, it's been perfect. If it continues to work, I won't post again, and I thank you so, so, so much. If it comes back, I'll be back, and I'll try the next guy's suggestion.
Mouse Keeps Scrolling Down Windows 10
Open Your Mouse ConfigurationTo find Windows’ mouse settings, you’ll need to start by opening up the Settings app from your Start Menu.Once here, open the “Devices” section, highlighted here:After this window comes up, select the “Mouse and Touchpad” tab, where you should see the following window:It’s in this window you’ll find a sliding scale that you can use to change how many lines the scroll wheel will skip at a time for every notch it scrolls through. You can do this by either clicking on the scale and tapping left or right on your arrow keys, or holding the indicator down and dragging it to the number you want.RELATED:By default this setting is registered at “3”, but you can fine tune it to respond at any sensitivity between 1 (which means for every notch you scroll on the wheel, the page will go down one line in a 1:1 ratio), up to 100.If you want to dial in an exact number for your scroll wheel’s sensitivity however, you can do so by opening up the link at the bottom of this page that reads “Additional mouse options”. Fine Tune Your Scroll WheelOnce the mouse dialog pops up, you should see a window that looks something like this. Choose the “Wheel” tab located along the top portion of the window.In this box you can actually type what kind of scroll wheel sensitivity you want, rather than trying to hit it on the scale using your arrow keys.RELATED:In this same box is where you’ll find the option to link your scroll wheel to the “One page at a time” function, which does pretty much exactly what the name implies. Every time you scroll a notch, the wheel will skip an entire page of content at once, rather than going through it line by line.You can also use this prompt to adjust the settings for what’s known as “horizontal scrolling”.
Mouse Keeps Randomly Scrolling Down
This is a feature that will only be available on mice that have a “tilt” function in the wheel, which allows you to not only scroll up and down, but left to right for larger webpages or landscape-style PDFs.Once you’ve found the sweet spot for your scroll wheel, hit “Apply”, and you’re done.Which scroll speed is right for you will be based on your mouse and your own personal preference. If you’re constantly scanning through Twitter at light speed and want as many refreshes as you can get per minute, a higher scroll speed should do the job. However if you’re tired of barely grazing the wheel and missing half a page of content in the process, lowering this setting could be the best bet. Keep in mind that your mouse may also have its own additional sensitivity settings, either on the mouse itself or in the software that came with it.
So be sure to check your mouse’s documentation to see if it comes with any additional options.Image Credits.
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